Kelly Walters joined Pella Engraving Company as a Customer Service Representative.

Pella Engraving Company is excited to welcome Kelly Walters to the team!

Kelly joined PEC in April as a Customer Service Representative. In this position, she takes phone calls and answers questions about products and services, placing orders, and prices. She also oversees the purchasing of inventory for production and the office.

Prior to joining PEC, Kelly worked at Sears Holdings in West Des Moines for nine years. She then relocated to Pella and joined Manpower as a client relations specialist. Kelly had heard only positive comments about PEC, so she applied for the open Customer Service Rep position after the Manpower office closed.  

“I did not want to work at a large corporation and PEC has an excellent reputation in business and in the community,” said Kelly. 

Her favorite aspect about working at PEC is her friendly coworkers.

“I love the family-oriented atmosphere and the respect everyone shows for our customers and each other,” she said.

In her spare time, Kelly enjoys camping and boating.